NOTICE: ALL OLD REGISTRATION CODES MUST NOW BE ENTERED ONLY IN LOWER CASE LETTERS AND NUMBERS.
Lost Registration Code
If you’ve lost or forgotten your Registration Code, send a note to contact @ leaseguide.com along with your name and email address (must be the same name and address you used when you ordered), and the approximate date of your order. After we verify your order and send you your code, please save it because you may need it again in the future if your computer crashes or you move to another computer.
Where to Access Your Lease Kit and Enter Your Registration Code
http://www.leaseguide.com/leasekit-home
Problems with Registration Code
If you have received your Registration Code but are having problems entering it and getting past the login screen, there are only three possible reasons for the problems are the following:
1. Code is not being entered correctly.
All current registration codes are now LOWER CASE (not capital letters) and numbers. If you have an old registration code in UPPER CASE, it MUST be entered now in LOWER CASE.
Second, be sure you’re actually entering your Registration Code (given to you on your order confirmation page and sent to you by email), not a Customer ID, Order ID, Transaction ID, or any other number. There’s a difference. Your registration code is five characters long.
Third, make sure you’re entering the first three characters and the last character as alphabetic. Only the fourth character is a number.
Finally, make sure you are not entering spaces before or after the code. Also, do not copy and paste your registration code from our email to you — type it manually. You are less likely to enter extra space characters.
2. Your Internet browser does not have “cookies” enabled.
This is the most common reason for registration problems. You MUST permit cookies to function in order to register. Allowing cookies will also make your other Web browsing experiences faster, easier, and more enjoyable. If you prefer, you can enable cookies temporarily to register, and then disable it afterwards. See below for instructions on how to enable cookies in your Internet browser.
Your Lease Kit cookie is valid for one year, which means you’ll have to enter your registration code again at that time to regain use of your Lease Kit. You DO NOT have to purchase the Kit again. You ONLY have to enter the purchase registration code you already have, which will be good for another year.
If your computer crashes, or you get a new computer, you’ll have to enter your registration code again. You do not need to purchase the Kit again.
3. A firewall security setting is preventing you from entering your registration code.
You are possibly on a company network — or a home network — and a setting in your firewall security program, such as Zone Alarm, is preventing you from entering your registration code — or the setting is not allowing cookies to be set on your PC (see above). Get your network administrator to assist you in locating the problem setting or simply temporarily disable your firewall until after you have entered your registration code.
How to Enable Cookies in Your Internet Browser
The following sections describe how to enable cookies in your Internet browser so that you can register and access your Lease Kit:
Microsoft Internet Explorer 6, 7, 8 and later
It is necessary to check both “Cookies” and “Meta Refresh.” Here’s how:
To check COOKIES option:
1. Choose Tools>Internet Options in the menu bar
2. In the Internet Options dialog box, click the Privacy tab
3. In the Manage Web Sites box, click the Edit button (or click Sites button first)
4. In the Address of Web Site box, type “http://www.leaseguide.com” (without quotes)
5. Click the Allow button
6. Click OK to close the Per-Site Privacy Actions dialog box
7. Click OK to close the Internet Options dialog box
Also check the following in Internet Explorer:
1. Choose Tools>Internet Options in the menu bar
2. In the Internet Options box, click the Privacy tab
3. Select the Advanced button
4. Set the “Override automatic cookie handling” checkbox.
5. Close all boxes
To check META REFRESH option:
1. Choose Tools>Internet Options in the menu bar
2. Select the Security tab
3. Click on the Custom Level button
4. Scroll about half way down the list of options to find “Allow META REFRESH”
5. Click on the Enabled button for this option
6. Click OK to close the Security Settings dialog box
7. Click OK to close the Internet Options dialog box
Microsoft Internet Explorer 5
1. Choose Tools>Internet Options in the menu bar
2. In the Internet Options dialog box, click the Security tab
3. Click the Custom Level button
4. Scroll down the list of Settings until you find the Cookies option
5. Click “Enable” or “Prompt”
6. Click OK to the Security Settings dialog box
7. Click OK to the Internet Options dialog box
Microsoft Internet Explorer 4
1. Choose View>Internet Options in the menu bar
2. In the Internet Options dialog box, click the Advanced tab
3. Scroll down the list of options until you find the Cookies option
4. Click “Always Accept Cookies” or “Prompt Me Before Accepting Cookies”
5. Click “OK”
Google Chrome
1. Click on the settings button in upper right hand corner (three stacked black bars)
2. Go to bottom of setting page and click on “Advanced Options”
3. In the Privacy section, click on the “Content Settings” button
4. In the Content Settings popup box, in the Cookies section, uncheck the box labeled “Block third-party cookies and site data“
Mozilla Firefox
1. In the menu bar at top left of Firefox window, select “Tools” (if you see no menu, right click near top of page and select “Menu Bar”)
2. In the drop-down menu, select “Options”
3. In the Options pop-up window, in the History section, click in the “Firefox will:” drop-down box and select ” Use custom settings for history”
4. Select “Accept cookies from sites” and “Accept third-party cookies: Always”
Netscape Navigator / Communicator 4
1. Choose Edit>Preferences on the menu bar
2. In the Preferences dialog box, click Advanced in the Category list
3. Under Cookies, click “Accept All Cookies” or “Accept only cookies that get sent back to the originating server”
4. If you want to be notified before a cookie is accepted, select “Warn Me Before Accepting a Cookie”
5. Click OK
Apple Mac / Safari
1. Click on “Settings” icon in upper right-hand corner of Safari window
2. Click on “Preferences” in the menu
3. In the Security section, look for “Accept Cookies” option and set to “Always”
4. Close “Settings” window
Older Browsers
It is recommended that you upgrade to the newest version of your browser software — it’s free.